Services
Remote Control
Some problems can be fixed without bringing your computer in. Remote sessions are scheduled ahead, and I give you the price first.
How remote support works
Schedule a session.
Send a request or call. Sessions are scheduled ahead, not on demand.
Get the price first.
I explain what’s involved and what it costs before we start.
Connect.
During the session I may see and control your screen. Close private files first. You can end the session at any time.
Already have a session scheduled?
At your scheduled time, download the support app below and open it when I ask. If you haven’t scheduled a session yet, please send a request or call first.
Good to know
- Some problems need hands-on repair. Account access, internet trouble or a hardware failure can limit remote work.
- Please don’t send passwords through the contact form. If account access is needed, I’ll explain how to share it safely.
Not sure what’s wrong?
Tell me what’s happening. I’ll contact you about the next step. Drop-off and pickup by appointment.